State Farm® Insurance Agent Gregg Hancock
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Diane Stanger
February 26, 2026
5
out of
5
rating by Diane Stanger
"VERY QUICK SERVICE. Thank you."
michelle Duncan
February 26, 2026
5
out of
5
rating by michelle Duncan
"Gregg and his staff are very knowledgeable with all aspect of insurance. They helped me with many questions and went the extra mile to make sure I had all of the answers I needed."
Jeff Green
February 26, 2026
5
out of
5
rating by Jeff Green
"Whenever I have an issue I’m always greeted with a smile. Gregg has been very helpful every time."
Sally McAfee
February 24, 2026
5
out of
5
rating by Sally McAfee
"Purchase car"
Dennis Hockabout
February 21, 2026
5
out of
5
rating by Dennis Hockabout
"Do a super job Richard does a super job and I think he knows insurance Great people to work with"
We responded:
"Thank you, Dennis! I'm happy to hear that Richard and the team have made a positive impression. We’re committed to providing excellent service and knowledgeable support. If you need anything else, feel free to reach out!"
Debbie Atteberry
February 18, 2026
5
out of
5
rating by Debbie Atteberry
"Offered great knowledge and insight for our insurance needs"
We responded:
"Thank you so much for your kind feedback, Debbie! I'm glad to hear that you found our expertise helpful for your insurance needs. If you have any additional questions or require further assistance, please don't hesitate to reach out. We're here to support you!"
Tri County Builders Bullard
February 9, 2026
5
out of
5
rating by Tri County Builders Bullard
"Appreciate the professional service I received when I contacted them, their prompt response was a definite plus."
We responded:
"Thank you! I'm happy you appreciated the professional service and prompt response from our office. We’re always here to assist with any of your insurance needs. Let us know if there's anything else we can do for you!"
Ruth Wooldridge
February 3, 2026
5
out of
5
rating by Ruth Wooldridge
"The agent was very professional in explaining my options. I feel like I made the right decision. The agent was very knowledgeable in what kind of coverage I needed. I am pleased."
We responded:
"Thank you, Eva Ruth, for sharing your experience! I'm happy to hear that Apollo provided you with the personal and knowledgeable service you deserve. It's wonderful to know you feel confident in your decision. If you have any more questions or need further assistance, feel free to reach out anytime. Thanks for choosing us!"
Donald T
January 24, 2026
5
out of
5
rating by Donald T
"Gregg was very helpful in contacting and working with the insurance company representing the truck that hit my vehicle. Gregg is a super State Farm agent."
We responded:
"Thank you, Donald! I'm happy to know that I was able to assist you effectively with your situation. We appreciate your kind words and are always here to support you with any insurance needs. Let us know if there's anything else we can do for you!"
Gary Pankratz
January 21, 2026
5
out of
5
rating by Gary Pankratz
"They did and excellent job of straightening out our policies with State Farm and have been helpful to us in understanding all the policy account changes State Farm has recently made."
We responded:
"Hey, Gary! Thanks for letting us know that our team was able to help straighten out your policies and explain the recent account changes. We’re glad the information was helpful and that everything feels clearer now with your homeowners insurance. We appreciate you taking the time to share your experience, and we’re here anytime you need assistance or have questions."
Mark Iossi
January 12, 2026
5
out of
5
rating by Mark Iossi
"Gregg has always been there for me. After my husband passed away Gregg went over my insurance policies with me to make sure I understood everything about my policies. When my roof was damaged, he was on top of things for me. I am a widow and I don’t have a printer so he is going to mail my insurance cards for my vehicle. I have been with State Farm for many years and never think about changing insurance for my home or car insurance."
We responded:
"Thank you for sharing your experience! I'm glad our office has been able to support you through these important moments. It's wonderful to know that you feel confident with your insurance needs. If there's anything else you need, just let us know!"
Joseph Russell
January 2, 2026
5
out of
5
rating by Joseph Russell
"Very well at answering the questions I have, Greg an his team always explain what’s going on with my insurance they don’t let me forgot anything that pertains to my company’s insurance they are on the ball 24/7 would t go anywhere else great teamwork!"
We responded:
"Joseph, thank you for your fantastic feedback! I'm glad to know that our team are keeping you informed and on top of everything with your insurance. We’re committed to providing excellent service and are always here for you. Let us know if you need anything else!"
Mr and Mrs. Bob & Denise McCarthy
December 15, 2025
4
out of
5
rating by Mr and Mrs. Bob & Denise McCarthy
"Great ! Explained options and cost well. But didn’t tell me that we Bob would have to prove his identity before he could complete his autopay."
We responded:
"Hey, Bob and Denise! Thank you for letting us know that the options and rates were explained clearly. I appreciate you pointing out the confusion around the identity verification needed before setting up autopay, and I’m sorry that wasn’t communicated upfront. That feedback is helpful and will be shared so expectations are clearer moving forward."
Bryant Payne
December 5, 2025
5
out of
5
rating by Bryant Payne
"Fast, accurate quote, saved me almost $700 in the next 6 months."
We responded:
"Bryant, thank you for sharing your experience! I'm happy to hear that you received a fast and accurate quote, and that we could help you save money. If you have any more questions or need further assistance, feel free to reach out. We're here to help!"
Cheryl Casner
November 18, 2025
5
out of
5
rating by Cheryl Casner
"Richard was great. Very informative and answered all my questions ."
We responded:
"Thank you, Cheryl! I'm happy to hear that Richard was able to provide you with the information you needed and answer all your questions. Our team is committed to delivering excellent service. If there's anything else we can assist you with, feel free to reach out!"
Alan Anderson
November 14, 2025
5
out of
5
rating by Alan Anderson
"Richard did a fantastic job of helping me apply for small business liability insurance. He had clearly done his homework before I arrived and I found the experience highly educational. Would recommend."
We responded:
"Thank you, Alan! I'm glad to hear that Richard was able to assist you effectively with your small business liability insurance. It's wonderful that you found the experience educational. We appreciate your recommendation and are here for any future insurance needs you might have!"
Dave Lissau
November 7, 2025
5
out of
5
rating by Dave Lissau
"My meeting with Apollo was very informative. He is top notch account manager. He knows his stuff."
We responded:
"Thank you for your review, Dave! I'm happy to hear that Apollo provided you with such an informative experience. Our team takes pride in having knowledgeable account managers like him. If you have any more questions or need assistance, feel free to reach out!"
Brianna Vaultonburg
November 6, 2025
5
out of
5
rating by Brianna Vaultonburg
"I had the pleasure of working with Apollo. Great communication skills, professionalism, and over all happy with the experience of switching back to State Farm."
We responded:
"Thank you, Brianna! I'm glad to hear that Apollo provided you with excellent communication and professionalism. We're happy you had a positive experience switching back to State Farm. If you need anything else, feel free to reach out!"
Jasper
November 3, 2025
5
out of
5
rating by Jasper
"Easy no pressure , very easy to talk to very knowledgeable,"
We responded:
"Thank you, Jasper! I'm happy to know you found the experience easy and informative. Our office is dedicated to making sure you feel comfortable and well-informed. If you have any more questions or need assistance, feel free to reach out anytime!"
Bryce McCraw
October 22, 2025
5
out of
5
rating by Bryce McCraw
"Apollo was very helpful and professional in making sure I was getting the best coverage and price on my home and auto insurance. He was also very knowledgeable in the different coverages and how they could benefit me! Highly recommend"
We responded:
"Bryce, Thank you so much for the 5 star review!"
john Phoenix
October 3, 2025
5
out of
5
rating by john Phoenix
"Very polite and helpful was able to get me a price for my policy that I and can work with"
We responded:
"Thank you, John! I'm happy to know that you found our service polite and helpful. It's great that we could assist you in finding a policy that fits your needs. If you have any more questions or need further assistance, feel free to reach out!"
Kara Schanfish
August 28, 2025
5
out of
5
rating by Kara Schanfish
"Christy was very understanding during our phone call and stayed on the phone with me while I had to contact my son to get proper documents. She explained everything in detail and was very thorough. I really appreciate her staying calm during my mini meltdown. She made my experience with State Farm very smooth."
We responded:
"Thank you for your review, Kara! I'm so happy to hear that Christy was able to assist you effectively and make your experience smooth. It's great to know she provided the support you needed. If there's anything else we can do for you, just let us know!"
Cesar Gonzalez
August 25, 2025
5
out of
5
rating by Cesar Gonzalez
"The person that helped me was very kind and described everything to me in great detail, amazing service."
We responded:
"Cesar, thank you for your wonderful feedback! I'm happy to hear that you received detailed and kind assistance. Our team is committed to providing amazing service, and it's great to know we met your expectations. Let us know if there's anything else we can assist you with!"
kim kopf
August 8, 2025
5
out of
5
rating by kim kopf
"Richard was very helpful and knowledgeable. Super great to deal with!!"
We responded:
"Thank you, Kim! We're glad Richard could assist you. We appreciate your feedback and are here for any insurance needs. Let us know if you need anything else!"
Molly Gerard
August 8, 2025
5
out of
5
rating by Molly Gerard
"I was in a bind to get car insurance as soon as possible. It was amazing to be able to talk to someone on the phone and have them explain in detail what I was getting and what I was paying for. It didn’t take any time at all, and Greg was very efficient and quick and understood my working while I was talking to him but now I got insurance and I am so happy"
We responded:
"Thank you, Molly! I'm glad to hear that we were able to assist you efficiently and provide the detailed information you needed. It's great to know you're happy with your new insurance. If you have any more questions or need further assistance, feel free to reach out anytime!"