State Farm® Insurance Agent Gregg Hancock
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
shawnee aragon
September 8, 2025
5
out of
5
rating by shawnee aragon
"Richard was friendly, informative, and helpful! Strongly recommend! Fast service and not complicated."
We responded:
"Thank you, Shawnee! I'm happy to hear that Richard provided you with friendly and helpful service. We always aim to make things straightforward and efficient for our customers. If you need anything else, feel free to reach out!"
Kara Schanfish
August 28, 2025
5
out of
5
rating by Kara Schanfish
"Christy was very understanding during our phone call and stayed on the phone with me while I had to contact my son to get proper documents. She explained everything in detail and was very thorough. I really appreciate her staying calm during my mini meltdown. She made my experience with State Farm very smooth."
We responded:
"Thank you for your review, Kara! I'm so happy to hear that Christy was able to assist you effectively and make your experience smooth. It's great to know she provided the support you needed. If there's anything else we can do for you, just let us know!"
Shante Wallican-Nesbit
August 28, 2025
5
out of
5
rating by Shante Wallican-Nesbit
"Great service, great communication!"
We responded:
"Thank you, Shante! I'm happy to know you appreciated our service and communication. We’re always here to help with your insurance needs. Let us know if there's anything else we can do for you!"
Cesar Gonzalez
August 25, 2025
5
out of
5
rating by Cesar Gonzalez
"The person that helped me was very kind and described everything to me in great detail, amazing service."
We responded:
"Cesar, thank you for your wonderful feedback! I'm happy to hear that you received detailed and kind assistance. Our team is committed to providing amazing service, and it's great to know we met your expectations. Let us know if there's anything else we can assist you with!"
Mark Gomez Jr .
August 20, 2025
5
out of
5
rating by Mark Gomez Jr .
"It was good."
We responded:
"Thank you, Mark! I'm happy to know you had a good experience with our office. If there's anything else we can do for you, just let us know!"
kim kopf
August 8, 2025
5
out of
5
rating by kim kopf
"Richard was very helpful and knowledgeable. Super great to deal with!!"
We responded:
"Thank you, Kim! We're glad Richard could assist you. We appreciate your feedback and are here for any insurance needs. Let us know if you need anything else!"
Molly Gerard
August 8, 2025
5
out of
5
rating by Molly Gerard
"I was in a bind to get car insurance as soon as possible. It was amazing to be able to talk to someone on the phone and have them explain in detail what I was getting and what I was paying for. It didn’t take any time at all, and Greg was very efficient and quick and understood my working while I was talking to him but now I got insurance and I am so happy"
We responded:
"Thank you, Molly! I'm glad to hear that we were able to assist you efficiently and provide the detailed information you needed. It's great to know you're happy with your new insurance. If you have any more questions or need further assistance, feel free to reach out anytime!"
Katie Hammond
July 15, 2025
5
out of
5
rating by Katie Hammond
"Richard was great to work with, very patient with us. Happy to have set up our insurance with him."
We responded:
"Thank you for your review, Katie! I'm glad to hear that Richard provided you with such a positive experience. We're happy to have you set up with us and look forward to assisting you with any future needs. Let us know if there's anything else we can do for you!"
Carmen Personal
July 15, 2025
5
out of
5
rating by Carmen Personal
"Aaron was very helpful and answered all of my questions without any confusion! Made everything easy to understand and very simple process"
We responded:
"Thank you for your review, Carmen! I'm happy to hear that Aaron was able to assist you effectively and make the process straightforward. We’re always here to help with any questions you might have in the future!"
Deb Irvine
July 15, 2025
5
out of
5
rating by Deb Irvine
"I moved From Soddy Daisy, Tennessee back to Leclaire, Iowa. We sold a lake home on an acreage and are buying a home on the river. We had a last hurrah with all of our adult children and seven grandchildren that ended one week before our move date. My husband had his hip replaced three weeks ago today. Needless to say, I was a bit frazzled and was averaging over 25,000 steps a day for the last five weeks. I have been a State Farm customers since 1972. I was blessed to be connected to the most competent, friendly Account manager. I didn’t call to transfer any of my insurances or start insurance until the day of my closing and Richard Dinh put together quotes and I obtained coverage for my home, auto, pontoon boat, and wave runner. It is my first encounter with anyone since I moved back to the Quad cities after being gone for 14 years. I can happily report that he made me feel welcome and much less stressed about moving back! I absolutely can’t say enough positive attributes about this young man! Thanks, Richard!!!"
We responded:
"Thank you for your wonderful review, Deb! I'm so happy to hear that Richard was able to assist you during such a busy time and make your transition smoother. It's great to know that he made you feel welcome and less stressed with your move back to the Quad Cities. We truly appreciate your long-standing loyalty since 1972 and are here to support you with any future needs. Let us know if there's anything else we can do for you!"
Maureen Wilsey
July 10, 2025
5
out of
5
rating by Maureen Wilsey
"Spoke with Apollo about car and home insurance. He was very professional and patient. I did end up going with State Farm for both policies. I saved a good amount switching from Allstate to State Farm at this time I do appreciate the time he spent with me on the phone. Very nice gentleman!"
We responded:
"Thank you for your review, Maureen! I'm happy to hear that Apollo provided you with professional and patient service. It's great to know that you were able to save by switching to State Farm for your insurance. We appreciate your trust in us and are here to assist with any questions or needs you may have in the future. Thanks for choosing us!"
Justin Rice
July 9, 2025
5
out of
5
rating by Justin Rice
"Been with State Farm for decades now, various local agents as I've moved around. Aaron at Greg's office helped me clear up a misunderstanding with a policy, working hard to make sure it was cleared up to my satisfaction the same day (In less than an hour). I appreciated the efforts. These are the things that have kept me with State Farm since the 90's."
We responded:
"Thank you for your review, Justin! I'm happy to hear that Aaron was able to assist you promptly and resolve the misunderstanding. Your loyalty to State Farm over the years is truly appreciated. If you ever need anything else, feel free to reach out!"
Angel Fernandez
July 9, 2025
5
out of
5
rating by Angel Fernandez
"He was very helpful, fast, and thorough. I nee what I was getting and he answered all questions I had."
We responded:
"Angel, thank you for your review! I'm happy to hear that you found the service helpful, fast, and thorough. It's great to know all your questions were answered. If you need anything else, feel free to reach out anytime!"
DEBI COLTON
July 8, 2025
5
out of
5
rating by DEBI COLTON
"Richard was very helpful with me help me cancel my insurance with Progressive and work with me with their rules very helpful in every which way there's possible made me feel like part of their family I am really happy that I change and came to State Farm thank you Richard I've already passed the positive interaction that we had today I'm ready for more years to come thank you"
We responded:
"Thank you for your review, Debi! I'm delighted to hear that Richard made you feel welcome and assisted you with your transition to State Farm. It's wonderful to know you're happy with your decision and are looking forward to many more years with us. If you ever need anything else, feel free to reach out!"
Eric Mutka
July 3, 2025
5
out of
5
rating by Eric Mutka
"Aaron was a huge help to me getting my insurance to the appropriate level. Great, great person and level of knowledge. Highly recommend."
We responded:
"Thank you for your review, Eric! I'm happy to hear that Aaron was able to assist you in adjusting your insurance to the right level. His expertise and dedication truly make a difference. We appreciate your recommendation and are here for any future needs you may have!"
Gary LaSasso
June 30, 2025
5
out of
5
rating by Gary LaSasso
"Richard made it an Excellent & Pleasurable Experience. Thank You!!"
We responded:
"Gary, thank you for your feedback! I'm happy to hear that Richard provided you with an excellent and enjoyable experience. We appreciate your support and look forward to assisting you with any future insurance needs. Let us know if there's anything else we can do for you!"
Bryan Zeisneiss
June 26, 2025
5
out of
5
rating by Bryan Zeisneiss
"Apollo was a very good person to work with. Professional and left no question I answered"
We responded:
"Thank you for your review, Bryan! I'm happy to hear that Apollo provided you with professional service and addressed all your questions. We appreciate your feedback and are here if you need anything else!"
Alianah Halligan
June 25, 2025
5
out of
5
rating by Alianah Halligan
"Totally awesome!!! He was very helpful!"
We responded:
"Thank you, Alianah! I'm happy to hear that you found the service helpful. Your feedback means a lot to us. Let us know if there's anything else we can assist you with!"
Lane Youngblood
June 24, 2025
5
out of
5
rating by Lane Youngblood
"I Was just on the phone with Richard Dinh, dude was incredibly helpful, practically did the whole thing for me. And was respectful and easy to talk too, made the whole thing a breeze."
We responded:
"Lane, thank you for your review! I'm happy to hear that Richard made your experience smooth and enjoyable. Our team is dedicated to providing respectful and helpful service. If you need anything else, feel free to reach out!"
Cassandra Jennings
June 24, 2025
5
out of
5
rating by Cassandra Jennings
"Aaron did a great job explaining all the questions I had. Appreciated the help greatly!"
We responded:
"Thank you for your review, Cassandra! I'm happy to hear that Aaron was able to assist you and provide clear explanations. We appreciate your feedback and are here for any future questions or needs you may have. Thanks for choosing us!"
Glen McCoy
June 24, 2025
5
out of
5
rating by Glen McCoy
"Arron and Apollo are excellent agents that will take time with you and explain what these coverages are in place for and seek out savings for you and your family in case of emergency. They are very informative and caring insurance firm."
We responded:
"Thank you for your review, Glen! I'm happy to hear that Arron and Apollo provided you with such informative and caring service. Our team is dedicated to ensuring you understand your coverage and finding savings for you and your family. If you ever have more questions or need assistance, feel free to reach out!"
Tim Eckert
June 18, 2025
5
out of
5
rating by Tim Eckert
"Just giving a shout-out to Aaron. He has always been eager to listen and understand and help us with whatever we need. Thank you!"
We responded:
"Thank you for your review, Tim! I'm happy to hear that Aaron has been attentive and supportive in meeting your needs. We appreciate your feedback and are here to assist you anytime. Let us know if there's anything else we can do for you!"
Bobbi Armstrong
June 9, 2025
5
out of
5
rating by Bobbi Armstrong
"I was able to work with Apollo over the phone. It all went really smooth. He was able to answer all questions and also had some suggestions."
We responded:
"Hey, Bobbi! We love hearing that your phone call with Apollo went smoothly and that he was able to answer your questions clearly. It's great to hear he offered some helpful suggestions during your conversation. Thank you for your review and for choosing to work with our Bettendorf team!"
bruce wayne (FLEETINGGOAT15)
June 6, 2025
5
out of
5
rating by bruce wayne (FLEETINGGOAT15)
"Richard was very friendly and helpful with explaining how the policy works"
We responded:
"Thank you, Bruce! I'm happy to hear that Richard was able to assist you with your policy questions. Our team is committed to providing friendly and helpful service. If you have any more questions or need further assistance, feel free to reach out!"
Rima Rahal
May 23, 2025
5
out of
5
rating by Rima Rahal
"Aaron was so helpful on the phone! He went over my quote with me and explained various scenarios and gave me really helpful realistic advice. Also a very nice person to speak with. Would highly recommend"
We responded:
"Thank you, Rima, for sharing your experience! I'm glad Aaron was able to assist you with your quote and provide valuable advice. It's wonderful to know he made the conversation pleasant for you. If you have any more questions or need further assistance, feel free to reach out anytime. Your recommendation means a lot to us!"